Question 1

Is Digital Steward Online only for PCEA?

Accepted Answer

Yes. The platform has been designed specifically around the governance, stewardship, and administrative structures of the Presbyterian Church of East Africa (PCEA).

Question 2

Can members give digitally?

Accepted Answer

Yes. Members can contribute through the congregation's approved digital payment channels, with transactions recorded and reconciled within the system.

Question 3

Is training provided?

Accepted Answer

Yes. Comprehensive onboarding, user training, and ongoing support are available for ministers, elders, treasurers, administrators, and finance teams.

Question 4

Is the system cloud-based?

Accepted Answer

Yes. Authorized users can securely access the platform from anywhere using an internet-connected device.

Question 5

Can more than one person update the roll?

Accepted Answer

Yes. Session clerks, treasurers and the moderator can each have their own login with only the access their role needs.

Question 6

Can the presbytery clerk see records from every parish?

Accepted Answer

Presbytery-level roles can see summary reports across parishes, but not every member's private details unless a parish grants that access.

Question 7

Does it work without reliable internet?

Accepted Answer

The forms are built to survive patchy connections — you won't lose an entry because the signal dropped mid-save.

Question 8

Do we need to buy new computers or phones?

Accepted Answer

No. Digital Steward runs in any browser, including the phone your session clerk already carries.

Question 9

How long does it take to get set up?

Accepted Answer

A single parish can be entering data the same day. Bringing over an existing paper roll usually takes a session or two with our team.

Question 10

What happens to our records if we stop paying?

Accepted Answer

You can export every member and giving record to CSV at any time — nothing is held hostage.

Question 11

Is pricing per member or a flat fee?

Accepted Answer

A flat fee per parish, so a growing membership roll doesn't mean a growing bill.

Frequently asked questions.

About PCEA

Access Roles

Data Connectivity

Getting Started

Pricing Billing

Still have questions?